Strong customer relationships are the backbone of any business
irrespective of its size and type. Microsoft
Dynamics CRM solutions are meant to tackle that aspect of your business
and believe us it will have a huge positive effect on your entire business per
se, especially in the field of sales, marketing and service and/or support. The
latest version of the product is Dynamics 365.
Following are some of the
innovative features of the product:
· A server-client
application that is accessed via a browser or a client plug-in to MS Outlook
· Fully supports
Internet Explorer, Chrome and Firefox browsers
· Improved reporting
security
· Powerful data
import tools and de-duplication capability
· Multi tenancy that
allows one server to host more than one business thereby allowing to offer
hosted solutions to end customers as well
· Multi currency
· Multi lingual
· Improved
programmability for enhanced web services, unified event model and plug-ins
· Cloud computing
capabilities
· MS Dynamics 365 is
divided into several applications allowing businesses to pick and choose the
module they require
· Tracking the
current status of a project
· Keeping track of
all schedules including those of meetings and/or product release
· Resource allocation
· Identification of
the issues plaguing your business and/or project
· Effective
management strategies for marketing campaign, response tracking and more
through tools
· Plenty of options
for personalizing such as record tracking, reminders and so on
· Collaborative
features such as real time communication tools and document management
· Very close to MS
Office in the look, feel and technical aspect that makes it very user
friendly
